SIGNiX Knowledge Base

Security & Privacy

  • Types of Authentication
  • I’ve asked my signers to authenticate with Knowledge-Based Authentication (KBA) but they are objecting to the questions and/or finding them too difficult to answer. What should I do?
  • Is the information I provide secure and safe?
  • I'm being asked questions to login and I don't know the answers
  • Will the validity of the digital signatures outlast the certificate expiration date?
  • What does SIGNiX's system do with the information it receives from users?
  • Do you create the signing certificates and credentials for each user?
  • Is an audit log generated that includes information on each transaction?

  • Is your datacenter SAS-70 certified?

  • My signers are failing to answer the Submitted Questions correctly. Why is this happening?
  • How does SIGNiX destroy documents when they are no longer needed?
  • What information may be recorded when a user creates a digital signature using SIGNiX?
  • How does SIGNiX protect clients from tampering?
  • How does SIGNiX protect the signing credentials and keys?

  • I left my company. Can I remove my identity from SIGNiX's system?
  • Does SIGNiX store audit log records?
  • Why do I sometimes need to use a password or PIN?
  • Is the audit log secured against tampering?

  • Does the system keep records of user activity?

Categories

  • About E-Signatures
  • About SIGNiX
  • Document Center
  • Managing Your Account
  • Security & Privacy
  • Signing Experience
  • Submitter Experience
  • TaxWise desktop feature
  • Viewing Signed Documents
  • eNotary
  • zipLogix Digital Ink
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